Privacy Policy
At Delano Carter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.delanocarter.com ("the Site").
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
- Pages and products viewed
- Referring websites or search terms
- Information about how you interact with our Site
We refer to this information as Device Information.
When you place an order or attempt to place an order through our Site, we collect certain information including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
We refer to this information as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.
How We Collect Information
We collect information using technologies including:
- Cookies
- Log files
- Web beacons
- Tags
- Pixels
These technologies help us improve your shopping experience, understand website performance, prevent fraud, and personalize your experience.
Currency Conversion
If your local currency is supported, your IP address may be used to display estimated prices in your local currency. A temporary cookie stores your preferred currency during your browsing session.
How We Use Your Information
We use your Personal Information to:
- Process and fulfill your orders
- Confirm purchases and send order updates
- Arrange shipping and delivery
- Respond to customer service inquiries
- Detect and prevent fraud
- Improve our website and customer experience
- Personalize content and product recommendations
- Send promotional emails when you have chosen to receive them
- Comply with legal obligations
Sharing Your Information
We share your information only with trusted third-party providers necessary to operate our business.
These may include:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping and logistics partners
- Analytics providers such as Google Analytics
- Advertising partners to improve marketing performance
We may also disclose information if required by law or to protect our legal rights.
Advertising and Analytics
We use analytics and advertising tools to better understand how visitors use our Site and to improve our marketing efforts.
These services may collect information using cookies or similar technologies.
You can opt out of personalized advertising through your browser settings or through the advertising providers' opt-out tools.
Cookies
Cookies help us:
- Remember your preferences
- Keep items in your shopping cart
- Improve website functionality
- Analyze website traffic
- Provide relevant advertising
You may disable cookies through your browser settings, although doing so may affect certain features of the Site.
Do Not Track
Our Site does not currently respond differently to "Do Not Track" browser signals.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
Data Retention
We retain your Order Information only for as long as necessary to fulfill our legal, accounting, tax, and business obligations, unless you request its deletion where permitted by law.
International Transfers
Because our service providers operate internationally, your information may be transferred to and processed in countries outside your own, including the United States and other jurisdictions where our service providers operate.
Children's Privacy
Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Delano Carter
Website: www.delanocarter.com
Email: support@delanocarter.com